Frequently Asked Questions

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How long does shipping take?

We ship our freshly roasted coffee beans to every corner of Australia for free, ensuring that your favourite blends reach you without any extra cost. We'll also keep you up to date with order updates and tracking details via email.

Standard Free Shipping Express Paid Shipping
Australian Capital Territory 2 - 3 1 - 2
New South Wales 2 - 3 1 - 2
Queensland 2 - 3 1 - 2
South Australia 2 - 3 1 - 2
Victoria 2 - 3 1 - 2
Northern Territory 5 - 7 1 - 3
Tasmania 5 - 7 1 - 3
Western Australia 5 - 7 1 - 3

 

What are your shipping rates?

Standard shipping is FREE.

Express shipping is available for $9.99.

Where do you ship?

We ship our freshly roasted coffee beans to every corner of Australia.

Do you offer returns?

We're confident you'll love your Bada Bean coffee, just as much as we do! However, if you have unopened items that you wish to return or exchange, we've got you covered.

Just send us an email, and we'll swiftly guide you through the process. You have a generous 30-day period to return or exchange the unopened items, provided you have the original receipt.

Refund will be processed using the same payment method as the original purchase.

How do I track my order?

You can click here to track your order. Order updates and a tracking number are also provided by email.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard & American Express). PayPal, Google Pay and Apple Pay are now available along with AfterPay.

What do I do if there is a problem with my order?

If there is a problem with your order, click here and we’ll help you to resolve any issues.

Can't see an answer to your question? click here to get in touch.